Terms of Service

Last updated: July 3, 2026

These Terms of Service ("Terms") govern your use of Deo — the platform at deo.so, app.deo.so, and related subdomains — operated by LoopLessLLC ("Deo," "we," "us"). By creating an account or using the service, you agree to these Terms. If you don't agree, don't use Deo.

1. What Deo is

Deo connects companies ("Brands") with content creators ("Creators"). Brands configure creator programs — training, brand briefs, reward tiers, and payout rules. Creators join those programs, complete training, make and post short-form video content on third-party platforms (TikTok, Instagram, YouTube), and earn rewards when their content hits verified milestones.

2. Accounts

• You sign in with a Google account and are responsible for activity under your account.
• You must provide accurate information, including the social profile URLs used to verify your content.
• You must be at least 16 to use Deo, and at least 18 (or the age of majority where you live) to receive payouts. If you're under 18, a parent or guardian must receive payouts on your behalf where the law allows.

3. Terms for Creators

• Independent contractor. You are not an employee, agent, or partner of Deo or of any Brand. Nothing here creates an employment relationship, and you're free to work with anyone else.
• Program agreements. Each Brand's program has its own creator agreement (shown before your first reward claim) and brand brief. Those terms supplement — and where they conflict on program-specific matters, control over — these Terms.
• Authenticity and disclosure. Your content must be your own authentic work. You must clearly disclose your relationship with the Brand in every sponsored post as required by law (for example, FTC endorsement guides in the United States — "#ad" or your platform's paid-partnership label).
• Content license. You keep ownership of your content. By submitting content through a Brand's program, you grant that Brand a worldwide, royalty-free license to use, reproduce, and share it in connection with their marketing, per that program's creator agreement. You grant Deo the right to host, analyze, and display your submissions to operate the service (including AI review, coaching, and your public creator résumé if you opt in).
• Rewards and verification. Rewards are earned per the program's published tiers, subject to verification — including platform-API checks, AI review against the brand brief, peer review by other creators, and Brand approval. Metrics you submit must be accurate.
• Fraud. Purchased views, bots, engagement pods, view manipulation, recycled or stolen content, or false metrics forfeit the associated rewards and may result in removal from programs and the platform.
• Taxes. You're responsible for your own taxes. US creators earning $600+ in a year may receive a 1099; payouts may require completing tax forms.

4. Terms for Brands

• Your program, your obligations. You're responsible for the rewards you publish. When a claim is verified and approved under your program's rules, you must pay it.
• Content review. You're responsible for reviewing and approving creator claims in a timely, good-faith manner. AI analysis is decision support, not a decision.
• Subscriptions. Paid plans bill as described at deo.so/pricing. You can cancel anytime; paid periods aren't refunded except where required by law.
• Creator relationships. Your creator agreement governs your relationship with your creators. You may not use Deo to solicit employment misclassification or to circumvent payouts creators have earned.

5. Payments

Payouts are processed by Stripe. Deo never stores your full bank or card details. Payout timing depends on verification, program locking periods (refund/fraud buffers set by the Brand), and Stripe processing. Deo facilitates payments between Brands and Creators; except where we expressly say otherwise, the payment obligation for rewards is the Brand's.

6. Acceptable use

You may not use Deo to:

• post or promote unlawful, deceptive, or infringing content;
• manipulate metrics, verification, or peer review;
• scrape, reverse-engineer, or disrupt the service;
• misrepresent who you are or your relationship with any Brand.

7. AI features

Deo uses AI to analyze video content, score hooks, verify brief coverage, and generate coaching. AI output can be wrong. It's provided as guidance and decision support — final decisions about content and payouts rest with people.

8. Termination

You can stop using Deo anytime. We may suspend or terminate accounts that violate these Terms, with notice where practicable. Rewards already earned and verified before termination remain payable unless forfeited under the fraud provisions.

9. Disclaimers and liability

Deo is provided "as is." We don't guarantee views, earnings, campaign results, or uninterrupted service. To the maximum extent permitted by law, LoopLessLLC's total liability for any claim arising out of the service is limited to the greater of $100 or the amounts you paid us in the 12 months before the claim. We're not liable for indirect, incidental, or consequential damages.

10. General

These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-law rules. If a provision is unenforceable, the rest remains in effect. We may update these Terms; material changes will be announced in the app or by email, and continued use after changes means acceptance.

Contact

Questions about these Terms: support@deo.so.